Contact Us

We appreciate your interest in XTiP. This page provides clear guidance on how to contact us and, importantly, what types of inquiries we can and cannot assist with. Please review the sections below to ensure your message reaches the appropriate channel.

XTiP is an independent review and affiliate website dedicated to evaluating online gambling brands. We provide comprehensive reviews, comparisons, and informational content to help users make informed decisions. It is crucial to understand that XTiP is NOT an online casino, sportsbook operator, or gambling platform. We do not operate any gambling services, hold player accounts, process financial transactions, or manage customer support for any gambling site. Our role is solely to review and inform.

We are here to assist with matters directly related to the content and operation of the XTiP website. Specifically, we can help with:

• Feedback regarding our reviews, articles, or other content.
• Suggestions for new brands or features to review on XTiP.
• Reporting inaccuracies or outdated information on our site.
• Partnership opportunities and advertising inquiries for the XTiP platform.
• General questions about how XTiP operates as a review site.

As an independent review site, XTiP cannot provide assistance with issues pertaining to specific player accounts, transactions, or gameplay on third-party gambling websites. We do not have access to operator systems or player data. Therefore, we cannot help with:

• Account access or login problems on any casino or sportsbook.
• Issues related to deposits, withdrawals, or payment methods on other gambling sites.
• Questions about specific bets, game rules, or bonus terms offered by operators.
• Verification (KYC) processes or document submissions for other gambling platforms.
• Complaints about customer service from any specific casino or sportsbook.
• Requests for refunds, bonus activations, or account closures on third-party sites.

For any of these issues, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only entity that can access your account information and resolve such matters.

If you are experiencing problems with your account, have questions about deposits or withdrawals, or need assistance with identity verification (KYC) at an online casino or sportsbook, you must contact that operator's customer support directly. XTiP does not have the ability to intervene in these matters. We do not hold player funds, process payments, or manage individual player accounts on behalf of any gambling brand. Look for the "Contact Us" or "Support" section on the specific gambling website you are using for their direct contact information, which often includes live chat, email, or telephone numbers.

For all legal inquiries pertaining to XTiP, including matters related to our website's content, operations, or compliance, please direct your correspondence to our legal department. We process all legal communications promptly and in accordance with applicable laws. Please ensure your communication is clear, concise, and includes all relevant details. Note that this email is exclusively for legal matters, general inquiries will not receive a response from this address.

Email for Legal Inquiries: [email protected]

XTiP respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or violates the Digital Millennium Copyright Act (DMCA), please send a formal notice to our designated copyright agent. Your notice should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including your name, address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Email for DMCA and Copyright Takedowns: [email protected]

XTiP is committed to promoting responsible gambling. While we do not operate gambling services, we strongly advocate for safe play and provide information on responsible gambling practices within our content. If you or someone you know is struggling with gambling, please seek help from professional organizations. Many jurisdictions offer resources such as helplines, counseling services, and self-exclusion programs. These resources are designed to provide confidential support and guidance. We encourage you to utilize these services if needed.

We endeavor to respond to all legitimate inquiries promptly. For general feedback and partnership questions related to XTiP, please allow up to 3-5 business days for a response. Legal and DMCA inquiries are prioritized and will be addressed as quickly as possible, typically within 2 business days, depending on the complexity of the matter. Please note that inquiries falling under "What We Cannot Help With" will not receive a response, as we are unable to assist with those issues.